Who is this for?
Financial entities, fintechs, ICT providers, SaaS companies, MSPs, and technology vendors that need a clear understanding of their DORA readiness posture.

What does this enable?
A structured view of current gaps, risk exposure, remediation priorities, and evidence requirements across DORA-relevant domains.

How does FORTEIA support?
FORTEIA reviews governance documents, ICT risk practices, cybersecurity controls, incident response processes, vendor management practices, resilience testing activities, and reporting mechanisms to identify practical gaps and improvement areas.

What will customers receive?
DORA readiness scorecard; gap assessment report; ICT risk and resilience maturity view; prioritized remediation roadmap; executive summary for leadership; evidence and documentation checklist.

Example scenarios:
A fintech wants to understand its DORA readiness before engaging EU financial customers. An ICT provider receives DORA-related due diligence questions from a banking client. A financial entity needs a board-level view of DORA gaps and remediation priorities.

Who is this for?
Organizations that need a formal, practical, and evidence-ready ICT risk management framework.

What does this enable?
Clear ownership, accountability, risk visibility, control mapping, and governance over ICT systems and digital operational resilience.

How does FORTEIA support?
FORTEIA helps define ICT risk governance structures, risk assessment methods, control libraries, risk registers, escalation workflows, reporting formats, and policy documentation.

What will customers receive?
ICT risk management framework; ICT risk register template; risk assessment methodology; control ownership matrix; ICT policy set; board and management reporting templates.

Example scenarios:
A payment company needs to formalize ICT risk ownership. A SaaS provider wants to show financial-sector clients that ICT risks are governed. A financial organization needs consistent reporting across IT, security, compliance, and risk teams.

Who is this for?
Financial entities and ICT providers that need structured incident response, escalation, and reporting workflows aligned with DORA-driven expectations.

What does this enable?
Improved incident preparedness, faster decision-making, stronger evidence capture, and better coordination between security, IT, legal, compliance, leadership, and customer-facing teams.

How does FORTEIA support?
FORTEIA helps design incident classification criteria, reporting workflows, escalation matrices, communication templates, evidence logs, simulation exercises, and executive response playbooks.

What will customers receive?
ICT incident response workflow; major incident classification guide; escalation matrix; incident evidence log template; customer and regulator communication templates; tabletop exercise plan; post-incident review template.

Example scenarios:
A financial entity needs to improve readiness for major ICT incident reporting. An ICT provider wants to prepare for customer notification obligations. A cybersecurity team wants to test escalation and evidence collection through simulation.

Who is this for?
Organizations that need to move from theoretical resilience documentation to tested, measurable, and evidence-backed operational resilience.

What does this enable?
Confidence that critical ICT services, security controls, recovery processes, and incident response capabilities can withstand disruption.

How does FORTEIA support?
FORTEIA helps define resilience testing scope, testing calendar, control validation methods, tabletop exercises, vulnerability assessment coordination, penetration testing alignment, and remediation tracking.

What will customers receive?
Operational resilience testing plan; critical service testing scope; tabletop exercise scenarios; control validation checklist; remediation tracker; testing evidence pack; executive testing summary.

Example scenarios:
A fintech wants to test recovery readiness for a critical payment platform. An ICT provider needs evidence of resilience testing for EU financial customers. A security team wants to align cyber testing with operational resilience requirements.

Who is this for?
Financial entities managing ICT suppliers, and ICT providers that need to demonstrate resilience, security, and governance maturity to regulated customers.

What does this enable?
Improved visibility, accountability, contractual control, risk monitoring, exit planning, and resilience assurance across ICT third-party relationships.

How does FORTEIA support?
FORTEIA supports ICT vendor risk assessments, supplier criticality classification, due diligence questionnaires, contract control reviews, exit strategy planning, supplier monitoring, and third-party risk reporting.

What will customers receive?
ICT third-party risk framework; vendor due diligence questionnaire; supplier criticality classification model; contractual control checklist; exit strategy template; third-party risk register; supplier resilience scorecard.

Example scenarios:
A financial entity needs to review cloud and SaaS provider risks. An ICT provider wants to prepare for DORA-driven customer due diligence. A company needs a structured exit plan for critical ICT services.

Who is this for?
SaaS companies, MSPs, cloud providers, software vendors, cybersecurity firms, IT outsourcing providers, and Indian technology companies serving EU financial institutions.

What does this enable?
A stronger ability to respond to customer audits, due diligence questionnaires, contractual requirements, incident reporting expectations, and resilience evidence requests.

How does FORTEIA support?
FORTEIA helps ICT providers prepare governance documentation, cybersecurity evidence, resilience testing records, incident response workflows, supplier controls, service dependency maps, and customer-facing assurance packs.

What will customers receive?
DORA customer-readiness assessment; ICT provider assurance pack; customer due diligence response kit; security and resilience evidence checklist; incident notification workflow; audit readiness documentation; contractual control gap review.

Example scenarios:
An Indian SaaS provider is asked by an EU banking customer to demonstrate DORA readiness. An MSP wants to prepare for enhanced due diligence from financial-sector clients. A cybersecurity vendor needs a customer-facing operational resilience evidence pack.

Who is this for?
Organizations that need structured documentation, board visibility, audit readiness, and evidence-based governance over digital operational resilience.

What does this enable?
Clear communication of DORA readiness, risk posture, remediation progress, testing outcomes, third-party exposure, and incident preparedness to leadership and stakeholders.

How does FORTEIA support?
FORTEIA develops policy documentation, board reporting templates, executive dashboards, evidence registers, remediation trackers, and governance packs aligned with ICT risk and operational resilience priorities.

What will customers receive?
DORA policy pack; board reporting template; executive dashboard structure; evidence register; remediation tracker; governance operating model; management review pack.

Example scenarios:
A board wants visibility into DORA readiness progress. A compliance team needs structured evidence for internal review. An ICT provider wants a customer-facing resilience assurance pack.